Support Ticket System for Magento is fully featured essential and must have extension for every Magento store, that allows you to provide a complete customer care service and excellent support attendance.Features:1. Awesome Support Ticket System for Magento. 2. Departments for Tickets. 3. Status and Priorities for Tickets.4. Message Templates for Quick replies. 5. HTML based email notifications. 6. Store wise Ticket management. 7. Tickets with attachments. 8. Export as CSV and XML. 9. More than 15 admin options…

Last month(May 2015), eBay Enterprise released newest version of Magento Community edition (version 1.9.1.1). It’s always a good idea to upgrade your store to the latest editions in order to keep away from security risks and enjoy the new features. We all must want to upgrade our Magento Stores to the latest version 1.9.1.1. However, some of us might not get success due to some errors/issues occurred during upgrade process. 1. Blank System Configuration Page:After upgrade, some users might get a blank page on System Configuration page in the admin panel.To solve this issue, all you need to do is to remove all the files except config.xml from /app/code/core/Mage/GoogleCheckout/etc.